Thank you for taking the time to view this policy. Thrivent Financial Fitness Club is a program of Thrivent Financial Lifelong Resources, Inc., a wholly owned subsidiary of Thrivent Financial for Lutherans, and is committed to safeguarding the information you provide to us online. We understand your data is personal, and it is important to you that we keep it confidential. Please review this policy to help you better understand our views and practices regarding privacy on our Web site.
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What personal information do we gather on our Web site?
When you provide personal information on the Financial Fitness Club Web site, we may ask you to provide your name, phone number, reference information, and e-mail addresses so that we may contact you as you have requested concerning joining or enrolling in the Financial Fitness Club, to process any transactions you have requested, and to address any questions, comments, or suggestions you may have.
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What other information do we capture?
The Thrivent Financial Fitness Club Web server automatically recognizes your IP address when you visit our site as an anonymous visitor. It does not recognize your e-mail address. However, we do collect your e-mail address if you communicate with us via e-mail.
Thrivent Financial Fitness Club collects aggregate information about the pages visited within our Web site. We also capture browser type and version, and screen resolution. We do not track a specific individual’s path through our site.
If you input your information into the Living in Balance tool, the information will be captured for your individual use. The information will not be shared or used by Financial Fitness Club.
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How do we protect your personal information?
We have strict standards of security to safeguard your data. The technology we use to protect your data is reviewed often. We improve the process as needed.
Only authorized employees and representatives may access and use data about you. All are trained to safeguard your data. Those who use your data must follow established standards, procedures and laws. Also, Thrivent Financial uses encryption technology when sending or requesting personal information via the Internet.
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What do we do with the information we gather?
We use the information we gather about our site visitors in one or more of the following ways:
- To contact you as you requested concerning a question, comment or suggestion you have submitted.
- To fulfill requests for additional information.
- To help ensure a safer online environment for our site visitors.
- For general aggregate site visitor analysis and statistical research.
- To increase visitor satisfaction in their online experience with the Financial Fitness Club.
- For marketing purposes to provide you with information about products and services available through Thrivent Financial Lifelong Resources that may be of interest to you.
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How can you update the personal information you provide online?
To update the information you provide us online, please write us at Thrivent Financial Lifelong Resources, 4321 N. Ballard Rd., Appleton, WI 54919-0001. Attn: Unit 5225. You also can contact us by calling 800-596-4225.
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How do you opt out of e-mail marketing?
To opt out of e-mail marketing, call us toll-free at 800-596-4225. We are available to answer calls between the hours of 9 a.m. and 6 p.m. Central time Monday through Friday
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Do we use cookie technology?
Cookies are messages which often include anonymous unique identifiers given to your Web browser by a Web server. The browser stores the message on your computer. The message is sent back to the server each time your browser requests that site.
Thrivent Financial Fitness Club may use cookies to create a unique identifier to recognize you as a repeat visitor on subsequent visits. The cookie uses this identifier to differentiate site visitors, it does not provide any personal identifying information.
Cookies:
- Can NOT be used to reveal your e-mail address obtained from your hard drive or learn confidential or personal information about you that you have not already explicitly revealed.
- Can NOT read data off your hard drive or read cookie files created by other sites.
- Are NOT executable programs and can NOT damage your computer or files on your computer.
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How can you set or delete your computer’s cookies?
You can set your computer’s browser to opt-out of receiving and storing cookies, however, doing so may limit your access to certain sections of our site. You also can delete cookies stored on your computer’s browser. The process to set or delete cookies differs by browser. See your browser’s Help feature or contact the manufacturer for instructions on how to set/delete your browser’s cookie options.
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Do we use Web beacons?
Web beacons (also known as Web bugs, pixel tags and clear GIFs) are used with cookies to monitor the behavior of site visitors based on IP address. Thrivent Financial Fitness Club uses Web beacons on its Web site to assess the effectiveness of our online marketing.
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Do we use encryption technology?
Several areas on Thrivent Financial's Web site have been built to handle sensitive or confidential information. These pages utilize an Internet method known as Secure Socket Layers (SSL). With SSL engaged, pages are sent to you in an encrypted (scrambled) format and any information you submit to Thrivent Financial also is encrypted. Encryption is the transformation of data into a form unreadable by anyone who doesn't have the appropriate decryption key. This method of transferring sensitive data is considered the industry standard for the Internet.
For added security, close your browser completely when you finish using this site. While online, your browser is using part of your computer's memory. If your browser is left open, it may be possible for someone using your computer to go back and use this memory to access your information. Closing your browser, clears this memory. You may also want to consider clearing your browser's temporary files.
For your security, we highly recommend you update your browser to versions that support SSL. Microsoft Internet Explorer, Mozilla Firefox and Apple Safari are three browsers that support these encryption techniques. A solid lock graphic will display when the SSL mode is engaged and the connection is encrypted. If you are not sure if your browser is compatible, check with your service provider.
Thrivent Financial has taken steps to make all information you provide to us as secure as possible against unauthorized access and use, alteration, and/or loss. This information is kept in Thrivent Financial's secure database. You should keep in mind, however, that no data transmission over the Internet is 100 percent secure and any information disclosed online can potentially be intercepted and used by unauthorized parties.
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What is our policy for children?
Your children’s safety is important to us! We have developed our privacy guidelines in compliance with the requirements outlined by the Children’s Online Privacy Protection Act (COPPA). No information should be submitted to or posted on our site by children under 13 years of age without consent of their parent or guardian. Thrivent Financial Fitness Club does not knowingly market or solicit to children.
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What about links to other Web sites from Thrivent Financial Fitness Club?
The Thrivent Financial Fitness Club Web site contains links to several other internet sites. We cannot guarantee the safety and privacy of information you provide to these linked sites. Any data or personal information collected by Web sites other than Thrivent Financial Fitness Club, are not covered by this privacy policy. We recommend you read the privacy policies of those sites.
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Questions or comments?
If you have questions regarding our Internet Privacy Policy, send an e-mail to mail@thrivent.com, or send your written request to Thrivent Financial for Lutherans, 4321 N. Ballard Rd., Appleton, WI 54919. Notice of any material change to our Internet Privacy Policy is given on the Financial Fitness Club front page. This Internet Privacy Policy and any updates are effective as of Feb. 5, 2007.
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